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Avianca Airlines
History
Since 1919, Avianca has served as Colombia’s flag carrier. It is the second-biggest airline in Latin America and the biggest in Colombia. Avianca is a member of the Synergy Group, which also includes VIP (Ecuador) and Ocean Air (Brazil). Avianca is one of the key airlines connecting South America with the rest of the globe. It has the largest destination network in Latin America thanks to its subsidiaries, Avianca Costa Rica and Avianca Brasil. Operating more than 25 locations in Colombia and more than 40 locations in the Americas and Europe, the company operates out of its center in Bogotá. You can choose from more than 370 weekly flights to visit 18 nonstop destinations from El Salvador at the time and day that suits you best.
After merging with TACA in 2009, Avianca Aerolinea assumed control of a number of TACA’s routes and services. People are drawn to Latin America on a daily basis by its breathtaking natural beauty, mouthwatering cuisine, and vibrant cultures. In actuality, the area is among the few in the globe where skyscrapers and antiquated customs coexist. From twelve US gateway cities—Fort Lauderdale, Miami, Orlando, New York, Washington, D.C., Los Angeles, Boston, Dallas, Houston, Puerto Rico, Ontario, and San Francisco—the airline operates a large number of flights across Latin America. To book Avianca tickets, use FindURoute, the popular budget-friendly website trusted by millions of travelers around the world. It provides some of the greatest discounts on flight fares and makes your Avianca booking easy online. You can book or cancel flights any time using FindURoute in the comfort of your home. So, what can be more pleasurable than enjoying such huge discounts as you fly to your favorite destinations?
Low-Cost Airline- Avianca Airlines Information-
IATA code: | AV |
ICAO code: | AVA |
Country: | Colombia |
Operating bases and hubs: | Bogotá |
Foundation date: | December 5, 1919 |
Reward program: | LifeMiles |
Parent company: | Avianca Group |
Subsidiaries: | Helicol |
Alliance: | Star Alliance |
Address: | Avianca S.A. Calle 26 No. 59-32 Piso 12 Bogotá, Colombia |
Phone: | 1 8000 112242 |
international call: | +57 1 401 3000 |
Email: | ir@avianca.com |
Avianca Airlines official website: | www.avianca.com |
Cabin Classes
Avianca offers two cabin classes in its flights – Economy and Business.
- Economy Class
The airline’s lowest-cost cabin class is called economy. Super Promo, Econo, and Flexi Economy Class rates are available on Avianca tickets. Although the in-flight amenities and seating options are the same for all fares, higher-priced fares do come with additional benefits like seat preference and free modifications and cancellations. Depending on the time of day you travel, Economy Class has a breakfast, lunch, and supper meal in addition to a variety of in-flight entertainment. The comfy chairs in economy class provide legroom. Every seat on a long-haul aircraft has a personal TV installed. Avianca uses the best quality ingredients to prepare the meals. The meals include starters and desserts too, and you can specialize your needs without any extra charge.
- Business Class
Avianca aims to create an unforgettable flying experience by emphasizing comfort, privacy, and improved service. The goal of Avianca’s new business class is to provide perfection. Comfortably built leather chairs with improved pitch, plenty of legroom, and additional space are available in business class. Because Avianca values your privacy, it provides seat dividers and keeps 40 inches between seats to guarantee that you have some alone time while traveling. Business Class travel offers perks including priority boarding, access to VIP lounges, two pieces of luggage allowed, a special menu and drinks choices while on board, and priority baggage tagging to ensure that your luggage is available for us to pick up as soon as you arrive. One of the main highlights of booking Avianca flights Business Class is the aesthetic beauty and the special new seats.
Check-In
You can check in online using FindURoute or at the airport for your Avianca flights.
- Online Check-In
Using FindURoute or Avianca Aerolinea’s online checking page, travelers can check in for their journey. Visit FindURoute and select the airline’s logo to access the Avianca online check-in website. To check-in for your Avianca flight online, you can use your e-ticket number or reservation code. You can check in for your Avianca flight online 24 hours before your scheduled flight.
- Airport Check-In
According to Avianca, travelers must show up at the check-in counters at least three hours before their trip or at least one hour before their flight if they are traveling domestically. Additionally, the airline offers the option for travelers to check in at the airport utilizing self-service kiosks. All travelers need to do is fill out the self-service kiosk at the airport with their information and print their boarding pass. A self-service kiosk is available for passengers to check in for all flights 24 hours before departure.
Avianca Airlines Fleet Size | |
Total Size | 121 |
Aircraft | Number |
Airbus A319-100 | 8 |
Airbus A320-200 | 66 |
Airbus A320neo | 34 |
Boeing 787-8 | 13 |
Airline Policies
- Each traveler is permitted to bring one carry-on bag and one personal item on all Avianca flights.
- The weight and external dimensions of the carry-on hand luggage shall not exceed 22 pounds (10 kg) and 45 inches, respectively.
- A woman’s handbag, a blanket, a walking cane, a camera, binoculars, photography equipment, a laptop or video computer, goods used by newborns during the journey, a baby crib, a wheelchair, crutches, or prosthetics are included in personal items.
- The maximum weight and linear dimension for all checked bags are 50 pounds (23 kg) for M and L fares and 70 pounds (32 lb) for XXL prices, respectively.
Avianca Airlines Flight Changes and Cancellations
- 24-Hour Risk-Free Cancellation
Avianca Airlines offers a 24-hour risk-free cancellation policy. It means that if you book a ticket and need to change your mind within 24 hours of purchase, you can cancel your reservation without incurring any fees, regardless of the fare class you’ve chosen. It provides peace of mind for travelers who might need clarification about their plans.
- Basic Economy Fare
If you’ve booked a Basic Economy fare, be aware that these tickets are typically non-refundable and non-changeable. However, due to the COVID-19 pandemic, Avianca temporarily allowed changes and cancellations for these fares during a certain period. Always check the current policy when booking.
- Main Cabin and Above
If you’ve booked a Main Cabin, Avianca Comfort+, First Class, or Avianca One fare, you generally have more flexibility regarding changes. You can make changes to your reservation without a change fee, but you may need to pay any fare difference if applicable.
- Same-Day Confirmed Changes
Avianca offers same-day confirmed flight changes for a fee. This option allows you to change to an earlier or later flight on the same day of departure, provided there’s availability. The fee varies depending on your fare class and destination.
- Flight Cancellation and Delays
In case your flight is canceled or significantly delayed by Avianca Airlines, they will re-accommodate you on another flight at no additional cost. You may also be eligible for compensation in certain situations, depending on the circumstances of the delay or cancellation.
Nonstop and Connecting flights offered by Avianca Airlines
Non Stop Flights
- Cartagena, Colombia
- San Jose, Costa Rica
- Managua, Nicaragua
- Bogota, Colombia
- San Salvador
Connecting Flights
- Italy
- Montreal
- Paris
- Platov
- Pulkovo
Popular Destinations-
Destinations | Flight Booking |
Flights to Bogotá | Find Flights |
Flights to Medellin | Find Flights |
Flights to Cali | Find Flights |
Flights to Cartagena | Find Flights |
Flights to Miami | Find Flights |
Flights to New York City | Find Flights |
Flights to Los Angeles | Find Flights |
Flights to San Francisco | Find Flights |
Flights to Madrid | Find Flights |
Popular Routes-
Routes | Flight Booking |
Flights from Bogotá to Rionegro | Find Flights |
Flights from Bogotá to Miami | Find Flights |
Flights from Medellín to Miami | Find Flights |
Flights from Cali to Miami | Find Flights |
Flights from Bogotá to New York | Find Flights |
Flights from Medellín to Fort Lauderdale | Find Flights |
Flights from Bogotá to Los Angeles | Find Flights |
Flights from Medellín to Orlando | Find Flights |
Flights from Bogotá to Madrid | Find Flights |
FAQs
What happens if my baggage is lost or damaged?
If your baggage is lost or damaged on an Avianca flight, you can file a claim online or at the airport. Avianca will investigate the claim and compensate you for the loss or damage.
How do I book a group reservation with Avianca?
To book a group reservation with Avianca, you can contact Avianca customer service. Group reservations may require additional documentation and may have different fare rules and conditions.
How do I redeem my Avianca LifeMiles?
You can redeem your Avianca LifeMiles for flights, upgrades, hotels, car rentals, and other travel benefits. You can redeem your LifeMiles online, through the Avianca mobile app, or by contacting Avianca customer service.
How do I make changes to my existing Avianca reservation?
You can make changes to your Avianca reservation online, through the Avianca mobile app, or by contacting Avianca customer service. Fees may apply depending on the fare type and the timing of the change.
What travel documents do I need to fly with Avianca to my specific destination?
Travel document requirements vary depending on your destination. You can find specific information for your destination on the Avianca website or by contacting Avianca customer service.
Do I need a visa to travel to my destination with Avianca?
Visa requirements also vary depending on your destination and nationality. You can find visa information for your destination on the Avianca website or by contacting the embassy or consulate of your destination country.
Does Avianca offer travel insurance?
Yes, Avianca offers travel insurance through its partner Allianz Travel Insurance. The insurance covers trip cancellation, medical expenses, baggage loss, and other travel-related risks. You can purchase travel insurance when booking your flight or through the Avianca website.
Can I pre-book seats on my Avianca flight?
Yes, you can pre-book seats on most Avianca flights for a fee. You can do this online, through the Avianca mobile app, or by contacting Avianca customer service.